Model kits and R/C kits will be bubble wrapped and pack with extra carton box. R/C parts, PE, decals will be packed with thick envelope.
SHIPPING MODE AND DELIVERY LEAD TIME
Your orders will be shipped by registered air mail / parcel with tracking number through the Hong Kong Post Service. The delivery lead time after you place your order will be:
- Asian region - 4-7 days
- North America and European region - 7 - 14 days
- South America and African region - 2 - 3 weeks
CUSTOMS DECLARATIONS & OTHER RELATED ISSUES
For smooth custom clearance, products will be declared as gift at low values and no invoice will be included in the parcel. If you need invoice be included or have other instructions for customs declarations, please notify us upon placing your order.
DAMAGE AND RETURN
In case the product you receive is with defect or is damaged in transit, your will be required to provide photo as evidence. We will normally send you parts for replacement.
For parcel returned to us because of incorrect address / unclaimed, you will have to pay for the shipping cost again before we can re-ship your parcel.